Our Ethos...

 

Our passion for developing our own people, coupled with our extensive training programme, ensures everyone has the opportunity to develop and grow within Chase Buchanan.

Our staff are friendly, approachable, confident, highly motivated and are dedicated to achieving results. Honesty, integrity, a commitment to do their best and take pride in everything they do are typical qualities of a Chase Buchanan employee.

We all fully embrace the company ethos of 'Providing a level of service rarely experienced when moving home'.

If you are considering instructing an Estate Agent, we believe you should know what their existing Clients say about them. We hope you enjoy reading some of our most recent testimonials.

Don’t take our word for it, check out our independent reviews on All Agents

 

Colin & Bradley

Joint Managing Directors

Sophie has been amazing at communicating throughout our sale process. It has been an emotional journey for us and we have appreciated her calm words of encouragement!
Her close relationship with both us and our buyers has been instrumental in getting our sale over the line.
Thank you for your help and patience!

Charlie & Hayley - Vendors

St Margarets Sales

 

Elliott was a great help to us in finding the right rental apartment in the area of Brentford-London. The challenges he was facing were; 1) communication with us (living in South Korea), covering an 8 hours’ time difference between UK and South Korea, 2) finding a rental apt. which met our requirement/wishes/budget, 3) signing the rental contract with our corporate finance and 4) providing access to the apt within 4 days after UK arrival within 21 days after our first contact by email!!, thank you.

 

Boudy - Tenant

Richmond Lettings

 

We recently had the pleasure of working with Ms Jenna McCann and Mr Abdul Miah when looking for our house/flat. From day 1, Jenna was extremely responsive and had great suggestions for houses and flats to view based on what we were looking for. All throughout the negotiations and closing Jenna and Abdul were there quickly handling any issues that may have risen. If the time ever comes when I will be looking for a new home, there isn't any question on who my Realtor will be!

Abi - Tenant

Isleworth Lettings

I have just used Chase Buchanan, Twickenham for both the sale of my house and the purchase of a new flat in the past few months. I also used Chase a few years ago, so this time around there was no question about using them to sell my property and really happy they found my new place also. Myles and Jake were my main contacts and really easy to get on with and also knew their stuff. The rest of the team were always on hand to cover during holidays or if they were out on viewings - so my questions were always answered straight away. I also felt that the team really cared about finding me the right place for my new home and I wasn't just a commission for them - so many other agents showing me around the local area didn't ever seem to be listening to what I wanted! The mortgage broker based in their office from EasyLife, James Whurr, is also fantastic and would recommend booking an appointment with him also- several of my friends have also used him on my suggestion. In short, use Chase Buchanan!

Louisa - Vendor

 

Twickenham Sales

I have recently had the pleasure of renting a flat from your Hampton Hill Lettings office. Lianne has been an absolute star and an outstanding estate agent throughout the whole process. She has understood our needs in detail and gone out of her way to help and provide an excellent tailor made experience. She could not have been more helpful and understanding, and the speed at which we have been able to secure our desired property is exceptional. I would highly recommend her and your company to all my friends and family.

James King - Tenant

 

Hampton Hill Lettings

Dear Colin

 

“I am writing to express my appreciation of the efforts and professionalism of your branch manager Nick Simpson in Twickenham. My wife and I have bought and sold two properties and had a rental property managed by Chase Buchanan over the past 10 years. We recently sold our house that we bought 8 years ago through Nick and have moved out of the area. Since this was almost certainly our last transaction with your company, I wanted you to know what an excellent job Nick has done for us on every one of our dealings. Nick’s amiable style put us at ease the first time we met, and his thorough knowledge and expert negotiation meant we were able to purchase a wonderful house when the market was in utter turmoil in 2008. Nick’s skills shone again when we sold our house recently, his valuation was precise, his recommendation perfect, and we secured a buyer in four days, who completed a few weeks later. Nick has never given us information that wasn’t correct and has always been true to his word. His professionalism smashes the stereotype of estate agents so often encountered. We also met a few of his team at the Twickenham branch, and they (David, Kristian and Jake) seem to be instilled with Nick’s easy going and friendly nature; bright, outgoing, they’re a credit to the company through Nick’s management and mentoring. I will continue to recommend Chase Buchanan to friends who remain in the area.”

 

 

Best wishes

Jeremy Theobald

Twickenham Sales

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