Our Ethos...


Our passion for developing our own people, coupled with our extensive training programme, ensures everyone has the opportunity to develop and grow within Chase Buchanan.

Our staff are friendly, approachable, confident, highly motivated and are dedicated to achieving results. Honesty, integrity, a commitment to do their best and take pride in everything they do are typical qualities of a Chase Buchanan employee.

We all fully embrace the company ethos of 'Providing a level of service rarely experienced when moving home'.

If you are considering instructing an Estate Agent, we believe you should know what their existing Clients say about them. We hope you enjoy reading some of our most recent testimonials.

Don’t take our word for it, check out our independent reviews on All Agents


Colin & Bradley

Joint Managing Directors

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Just a note to say how pleased we were with Dawn.

Dawn made it an enjoyable experience unlike our experience with other Estate Agents.

She was not at all pushy and was very patient and listened to our requirements.

She only showed us properties that were within our specification and as such didn't waste our time at looking at countless others which saved us time.   

She also helped in liaising with the vendors on certain issues we raised.

She is a credit to your organisation and we wish her well.  


Suman - Purchaser

Richmond Sales

Hi Vanessa, 

A huge thank you for all your help that you have always given us. 

You looked after us and our house so well.  

Your friendliness, your prompt reply on all your emails, coupled with the highest professionalism at all times in managing our property was so greatly received. 

We felt totally reassured at leaving our house in your very capable hands. As we live abroad this was extremely important to us. 

Take care, and many thanks once again. 

Kind regards as always.

Charlotte and Kaz - Landlords

Residential Concierge

Sophie has been amazing at communicating throughout our sale process. It has been an emotional journey for us and we have appreciated her calm words of encouragement!
Her close relationship with both us and our buyers has been instrumental in getting our sale over the line.
Thank you for your help and patience!

Charlie & Hayley - Vendors

St Margarets Sales

We have just relocated to the UK and renting a suitable property within 5 days was our first priority. Thanks to Lorenc, he showed us this very nice flat, which is quite suitable for our family. He took us to the property with his own car, sorted many problems that we've faced and answered all our questions within a very polite way. We really felt to have a first class service from Chase Buchanan. We would like to thank him once more for all his support and efforts. Hope to work again.

Derya & Orguz - Tenants


Twickenham Lettings

Thank you Aiden,

For the best and quick service ever on renting a property.Very professional and polite in whole renting process.

Silvana - Tenant

Twickenham Lettings


Elliott was a great help to us in finding the right rental apartment in the area of Brentford-London. The challenges he was facing were; 1) communication with us (living in South Korea), covering an 8 hours’ time difference between UK and South Korea, 2) finding a rental apt. which met our requirement/wishes/budget, 3) signing the rental contract with our corporate finance and 4) providing access to the apt within 4 days after UK arrival within 21 days after our first contact by email!!, thank you.


Boudy - Tenant

Richmond Lettings

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